Den Europæiske Tilgængelighedslov: Komplet Guide 2026
Den europæiske tilgængelighedslov (EAA, Direktiv 2019/882) er et milepælsdirektiv fra EU, der kræver, at digitale produkter og tjenester er tilgængelige for personer med handicap. Håndhævelsen begyndte den 28. juni 2025.
Hvem Skal Overholde?
EAA gælder for virksomheder, der sælger produkter eller leverer omfattede tjenester til forbrugere i EU. Mikrovirksomheder (færre end 10 personer og en årlig omsætning eller balancesum på højst €2 millioner) er kun undtaget for tjenester, ikke for produkter. Omfattede tjenester inkluderer e-handelshjemmesider, banktjenester, transportbilletter og mere.
Bøder Efter Land
Hvert EU-medlemsland fastsætter sine egne sanktioner. Her er de vigtigste:
| Land | Maksimal sanktion | Tilsynsmyndighed |
|---|---|---|
| Frankrig | 7.500 € pr. overtrædelse (kumulativt) | DGCCRF |
| Tyskland | Op til €100.000 | MLBF (delstaternes markedsovervågningsmyndighed) |
| Italien | 5.000–40.000 €; op til 5 % af omsætningen, efter påbud fra AgID, for virksomheder med over 500 mio. € i gennemsnitlig omsætning | AgID |
| Spanien | Op til €1.000.000 | Regionale markedsovervågningsmyndigheder |
| Holland | Op til 900.000 € eller 1 % af omsætningen (fordobles ved gentagelse); pligt til at underrette ACM om manglende overholdelse | Myndigheden for Forbrugere & Markeder |
| Portugal | Op til 44.891,81 € (juridisk person, meget alvorlig overtrædelse) | ASAE og sektortilsyn |
| Polen | Op til ~€21.000 (højst 10 % af omsætningen) | PFRON |
| Sverige | Sanktionsafgift på op til 10 mio. SEK (~900.000 €) | Post- og Telestyrelsen |
See the detailed EAA fines and enforcement cases by country for jurisdiction-specific penalty regimes and real enforcement actions.
Hvad Kræver EAA?
- Opfattelig: Tekstalternativer til billeder, undertekster til video, tilstrækkelig kontrast
- Betjenelig: Tastaturtilgængelighed, tilstrækkelig tid til interaktioner, intet anfaldsfremkaldende indhold
- Forståelig: Klart sprog, forudsigelig navigation, inputassistance
- Robust: Kompatibel med hjælpeteknologier, gyldig HTML, korrekt ARIA-brug
EAA Compliance Checklist
Use this practical checklist to audit your digital service against the core European Accessibility Act requirements:
- WCAG 2.1 Level AA conformance — keyboard navigation, sufficient colour contrast (4.5:1 for normal text), alt text on images, labelled form fields, and screen reader compatibility. Use our free accessibility checker to scan your site.
- Accessibility statement — required under EAA Article 13. Must describe the accessibility level achieved, known limitations, and last review date. Generate one free with our accessibility statement generator.
- Complaint mechanism — provide a clearly accessible contact method for users to report accessibility barriers and request information in accessible formats.
- EN 301 549 additional requirements — beyond WCAG 2.1 AA, EN 301 549 covers mobile apps, non-web software, and hardware. Review clauses 5–13 if your service includes native apps.
- Verify microenterprise exemption — confirm your company status: fewer than 10 employees AND under €2M annual turnover for service providers. Note: product manufacturers are not exempt.
- Check for disproportionate burden exceptions — document any accessibility requirements you cannot meet due to undue financial or organisational burden (EAA Article 14). This must be formally assessed and documented.
Vigtige Deadlines
- 28. juni 2025 — Håndhævelse begynder
- 28. juni 2030 — Graceperiode slutter for visse eksisterende tjenester
Frequently Asked Questions — EAA Compliance
What is EAA compliance?
EAA compliance means meeting EU Directive 2019/882 (European Accessibility Act) requirements. Businesses must ensure digital products and services conform to EN 301 549, which references WCAG 2.1 Level AA as its technical baseline. Enforcement began June 28, 2025 across all 27 EU member states.
Who must comply with the European Accessibility Act?
The EAA applies to businesses offering e-commerce, banking, telecom, transport, e-book, and audiovisual services to EU consumers. It covers both products and services. Microenterprises providing services (fewer than 10 employees AND under €2M annual turnover) are exempt — but this exemption does not apply to product manufacturers.
What is the EAA compliance deadline?
The European Accessibility Act enforcement deadline was June 28, 2025. From this date, all new digital products and services offered to EU consumers must comply with EN 301 549. Some member states allow transition periods until 2030 for long-term service contracts signed before the deadline.
What are the fines for EAA non-compliance?
EAA fines are set nationally. Maximum penalties include Hungary (up to 5% of net revenue, capped at HUF 500 million, about €1.3 million), Spain (€1,000,000), Germany (€100,000), Italy (€40,000, or up to 5% of turnover for companies above €500 million average turnover after an AgID notice) and France (€7,500 per offence, cumulative). Most enforcement authorities issue a remediation order before financial penalties.
Does the EAA apply to non-EU companies?
Yes. The EAA applies based on where the service is offered — not where the company is headquartered. Any business offering products or services to EU consumers must comply, regardless of whether it is based in the US, UK, or any other country outside the EU.
What WCAG level is required for EAA compliance?
The EAA requires conformance with EN 301 549, which references WCAG 2.1 Level AA as its technical accessibility baseline. WCAG 2.2 Level AA is backwards-compatible with all WCAG 2.1 AA criteria and is the current recommended standard. Meeting WCAG 2.2 AA satisfies the EAA technical requirements.
What is the microenterprise exemption under the EAA?
Microenterprises providing services are exempt if they have fewer than 10 employees AND less than €2 million in annual turnover. This exemption applies only to service providers — not to manufacturers or importers of EAA-covered products such as computers, smartphones, ticket machines, or ATMs.