pendo.io Accessibility Report

Accessibility audit of pendo.io — scanned on Feb 20, 2026

Technology
0 /100
D Poor

5 issues found across 2 categories

1 Critical 4 Major

WCAG Compliance Overview

Perceivable 1 issues
Operable 3 issues
Understandable 0 issues
Robust 1 issues

Issues Found

Images missing alt text

Critical

Images must have alternative text to convey their meaning to screen reader users.

WCAG 1.1.1
40 element(s) affected
  • <img src="https://cdn.builder.io/api/v1/image/assets%2F6a96e08774184353b3aa88032e406411%2F">
  • <img src="https://cdn.builder.io/api/v1/image/assets%2F6a96e08774184353b3aa88032e406411%2F">
  • <img src="https://cdn.builder.io/api/v1/image/assets%2F6a96e08774184353b3aa88032e406411%2F">
  • <img src="https://cdn.builder.io/api/v1/image/assets%2F6a96e08774184353b3aa88032e406411%2F">
  • <img src="https://cdn.builder.io/api/v1/image/assets%2F6a96e08774184353b3aa88032e406411%2F">
How to fix

Add descriptive alt attributes to all <img> elements. Use alt="" for decorative images.

Frames missing title

Major

Iframes must have title attributes describing their content.

WCAG 2.4.1
1 element(s) affected
  • <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MBJ22KN">
How to fix

Add descriptive title attributes to all <iframe> elements.

Duplicate element IDs

Major

Element IDs must be unique to ensure correct assistive technology behavior.

WCAG 4.1.1
1 element(s) affected
  • id="ot-sdk-btn"
How to fix

Make each id attribute value unique within the page.

No skip navigation link

Major

Pages should have a mechanism to bypass repeated navigation blocks.

WCAG 2.4.1
1 element(s) affected
  • No skip navigation link found
How to fix

Add a 'Skip to main content' link as the first focusable element on the page.

Generic link text

Major

Links must have descriptive text that indicates their purpose. Generic text like 'click here' or 'read more' does not help screen reader users understand where the link goes.

WCAG 2.4.4
2 element(s) affected
  • <a href="/product/agent-analytics/">learn more</a>
  • <a href="/product/pendo-predict/">learn more</a>
How to fix

Replace generic link text with descriptive text, e.g., 'Read our accessibility guide' instead of 'Read more'.

Top Priority Fixes

Here are the most impactful changes pendo.io should make to improve accessibility:

  1. #1
    Images missing alt text Critical

    Add descriptive alt attributes to all <img> elements. Use alt="" for decorative images.

  2. #2
    Generic link text Major

    Replace generic link text with descriptive text, e.g., 'Read our accessibility guide' instead of 'Read more'.

  3. #3
    Frames missing title Major

    Add descriptive title attributes to all <iframe> elements.

Frequently Asked Questions

Is pendo.io accessible?

pendo.io scored 53/100 (grade D) on our accessibility audit. This score reflects automated checks against WCAG 2.1 Level AA criteria.

Is pendo.io WCAG compliant?

Our scan found 5 accessibility issues on pendo.io. Full WCAG compliance requires addressing all critical and major issues identified above.

Is pendo.io EAA compliant?

The European Accessibility Act requires websites to meet WCAG 2.1 AA standards. Check the detailed report above to see pendo.io's compliance status.

What accessibility issues does pendo.io have?

See the full issue list above with severity levels, affected elements, and recommended fixes for pendo.io.

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