venmo.com Accessibility Report

Accessibility audit of venmo.com — scanned on Feb 20, 2026

Finance
0 /100
F Critical Issues

9 issues found across 3 categories

2 Critical 6 Major 1 Minor

WCAG Compliance Overview

Perceivable 3 issues
Operable 4 issues
Understandable 0 issues
Robust 2 issues

Issues Found

Buttons missing accessible name

Critical

Buttons must have discernible text for screen reader users.

WCAG 4.1.2
4 element(s) affected
  • <button>
  • <button>
  • <button>
  • <button>
How to fix

Add text content, aria-label, or title to all <button> elements.

Videos missing captions

Critical

Video content must have captions for deaf and hard-of-hearing users.

WCAG 1.2.2
2 element(s) affected
  • <video> "//videos.ctfassets.net/gkyt4bl1j2fs/176XGHpVphvQPk4FesazHF/0"
  • <video> "//videos.ctfassets.net/gkyt4bl1j2fs/3vDJQSZdJqYvq8q7k8A1Kn/a"
How to fix

Add closed captions or subtitles to all video content.

Heading levels skip order

Major

Headings should follow a logical order (h1 → h2 → h3) without skipping levels.

WCAG 1.3.1
2 element(s) affected
  • <h6> "*Venmo purchase restrictions apply" (after h2)
  • <h6> "Venmo Stash terms and exclusions apply. Max $100 c" (after h2)
How to fix

Restructure headings to follow sequential order. Don't skip from h1 to h3.

Duplicate element IDs

Major

Element IDs must be unique to ensure correct assistive technology behavior.

WCAG 4.1.1
13 element(s) affected
  • id="Home | Hero | Video | Pause | Paused"
  • id="Home | Hero | Video | Play"
  • id="Hide on Desktop"
  • id="Home | Pay Friends | Content | Text | Formatting"
  • id="Hide on Mobile"
How to fix

Make each id attribute value unique within the page.

Positive tabindex values

Major

Elements with tabindex > 0 disrupt natural tab order and confuse keyboard users.

WCAG 2.4.3
18 element(s) affected
  • <li tabindex="7">
  • <li tabindex="7">
  • <li tabindex="4">
  • <li tabindex="1">
  • <li tabindex="2">
How to fix

Remove positive tabindex values. Use tabindex="0" or tabindex="-1" only.

No skip navigation link

Major

Pages should have a mechanism to bypass repeated navigation blocks.

WCAG 2.4.1
1 element(s) affected
  • No skip navigation link found
How to fix

Add a 'Skip to main content' link as the first focusable element on the page.

Focus indicator not visible

Major

Interactive elements must have visible focus indicators for keyboard users.

WCAG 2.4.7
1 element(s) affected
  • <div style="...outline:none...">
How to fix

Ensure :focus styles are visible. Don't use outline: none without a replacement.

Generic link text

Major

Links must have descriptive text that indicates their purpose. Generic text like 'click here' or 'read more' does not help screen reader users understand where the link goes.

WCAG 2.4.4
2 element(s) affected
  • <a href="/pay/start/">learn more</a>
  • <a href="https://help.venmo.com/hc/en-us/articles/360021199834-Custom">learn more</a>
How to fix

Replace generic link text with descriptive text, e.g., 'Read our accessibility guide' instead of 'Read more'.

Incorrect list structure

Minor

List items must be contained within <ul>, <ol>, or <dl> elements.

WCAG 1.3.1
6 element(s) affected
  • <li> inside <div>
How to fix

Ensure <li> elements are direct children of <ul> or <ol>.

Top Priority Fixes

Here are the most impactful changes venmo.com should make to improve accessibility:

  1. #1
    Buttons missing accessible name Critical

    Add text content, aria-label, or title to all <button> elements.

  2. #2
    Videos missing captions Critical

    Add closed captions or subtitles to all video content.

  3. #3
    Positive tabindex values Major

    Remove positive tabindex values. Use tabindex="0" or tabindex="-1" only.

Frequently Asked Questions

Is venmo.com accessible?

venmo.com scored 19/100 (grade F) on our accessibility audit. This score reflects automated checks against WCAG 2.1 Level AA criteria.

Is venmo.com WCAG compliant?

Our scan found 9 accessibility issues on venmo.com. Full WCAG compliance requires addressing all critical and major issues identified above.

Is venmo.com EAA compliant?

The European Accessibility Act requires websites to meet WCAG 2.1 AA standards. Check the detailed report above to see venmo.com's compliance status.

What accessibility issues does venmo.com have?

See the full issue list above with severity levels, affected elements, and recommended fixes for venmo.com.

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