whatsapp.com Accessibility Report

Accessibility audit of whatsapp.com — scanned on Feb 20, 2026

Social Media
0 /100
C Needs Improvement

3 issues found across 2 categories

1 Critical 2 Major

WCAG Compliance Overview

Perceivable 1 issues
Operable 0 issues
Understandable 0 issues
Robust 2 issues

Issues Found

Buttons missing accessible name

Critical

Buttons must have discernible text for screen reader users.

WCAG 4.1.2
2 element(s) affected
  • <button>
  • <button>
How to fix

Add text content, aria-label, or title to all <button> elements.

Heading levels skip order

Major

Headings should follow a logical order (h1 → h2 → h3) without skipping levels.

WCAG 1.3.1
2 element(s) affected
  • <h5> "Calling" (after h3)
  • <h4> "What we do" (after h2)
How to fix

Restructure headings to follow sequential order. Don't skip from h1 to h3.

Invalid ARIA attributes

Major

ARIA attributes must be valid and used correctly to work with assistive technologies.

WCAG 4.1.2
1 element(s) affected
  • <svg role="image">
How to fix

Review and correct ARIA roles, states, and properties according to the WAI-ARIA specification.

Top Priority Fixes

Here are the most impactful changes whatsapp.com should make to improve accessibility:

  1. #1
    Buttons missing accessible name Critical

    Add text content, aria-label, or title to all <button> elements.

  2. #2
    Heading levels skip order Major

    Restructure headings to follow sequential order. Don't skip from h1 to h3.

  3. #3
    Invalid ARIA attributes Major

    Review and correct ARIA roles, states, and properties according to the WAI-ARIA specification.

Frequently Asked Questions

Is whatsapp.com accessible?

whatsapp.com scored 69/100 (grade C) on our accessibility audit. This score reflects automated checks against WCAG 2.1 Level AA criteria.

Is whatsapp.com WCAG compliant?

Our scan found 3 accessibility issues on whatsapp.com. Full WCAG compliance requires addressing all critical and major issues identified above.

Is whatsapp.com EAA compliant?

The European Accessibility Act requires websites to meet WCAG 2.1 AA standards. Check the detailed report above to see whatsapp.com's compliance status.

What accessibility issues does whatsapp.com have?

See the full issue list above with severity levels, affected elements, and recommended fixes for whatsapp.com.

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